Amid widespread layoffs in recent weeks involving corporate giants such as Amazon, HP, Pinterest, and Meta, Salesforce has also reduced its workforce at the start of February. According to Business Insider, the company has cut nearly 1,000 jobs.
The teams affected by the layoffs include marketing, product management, data analytics, and Salesforce’s Agentforce AI product, which Salesforce CEO Marc Benioff has previously said “is part and parcel of Salesforce”.
In a recent interview with CNBC’s Jim Cramer, Benioff said the company’s AI program, Agentforce, is central to business. “People don’t understand that Agentforce is part and parcel of Salesforce.e,”
Marc added, “It is the core of every product we make now, it is the platform.” The Business Insider report says that many of the laid-off employees, as part of Salesforce’s job cuts, shared on LinkedIn that their roles had been eliminated.
At least nine posts reviewed job losses across different teams, and two employees also confirmed the layoffs.
The job cuts came amid a leadership change at the company. Salesforce appointed six new executives to senior roles, replacing five top leaders who announced their resignations since December.
Salesforce has been expanding the use of AI across its operations. In August, Marc Benioff said the company deployed AI agents to streamline customer support, reducing the team from about 9,000 employees to roughly 5,000 through AI-driven tools.
