The Delhi Metro Rail Corporation (DMRC) has expanded its WhatsApp-based ticketing system to cover all lines in the Delhi National Capital Region (NCR), including the Gurugram Rapid Metro—this service, developed in collaboration with Meta and their authorized partner Pelocal Fintech Pvt. Ltd offers commuters a convenient and efficient way to purchase metro tickets.
Vikas Kumar, Managing Director of Delhi Metro Rail Corporation, expressed confidence that this integration will enhance the travel experience for metro commuters, making it as easy as messaging a friend or family member. WhatsApp’s popularity in India makes it a convenient platform for purchasing metro tickets, aiming to encourage more people to choose the Delhi metro as their preferred mode of travel.
Here’s how to book a metro ticket from WhatsApp:
– Send a message with “Hi” to +91 9650855800, or scan the provided QR code at any metro station.
– Choose your preferred language.
– Tap on the “Buy Ticket” button.
– Enter your source and destination stations.
– Select the number of tickets you need.
– Review your journey details and proceed to payment.
– You will receive a payment. After making the payment, you will receive a QR-based ticket on WhatsApp.
Important details to note:
– Users can generate a maximum of 6 QR tickets in a single transaction.
– Ticket booking is available between 6 am and 9 pm for all metro lines and from 4 am to 11 pm for the Airport Line (Orange Line).
– Ticket cancellations are not permitted when using WhatsApp Ticketing.
– A minor convenience fee will be applied to credit/debit card transactions, while UPI-based transactions will not incur any convenience fee.
– Passengers can book up to 6 QR-based metro tickets for a single journey.
– Each QR-based metro ticket remains valid for the entire day of purchase.
– After entering the metro station, passengers have a 65-minute window to exit.
– To use the QR-based ticket, you can scan the available QR code at the entry gate of the metro station.
