Data from the US Federal Bureau of Investigation or FBI showed that US citizens had lost more than $10 billion to call centers running scams. These call centers operate as startups or fake customer service centers and offer tech help to unsuspecting victims, who get scammed into sharing their details or access to their credit cards or bank accounts.

Some scammers have even tried to get their hands dirty with romance-related phishing scams.

The FBI’s data showed that of the $10.2 billion looted from American citizens, about $3 billion was done through call centers offering tech help over a VoIP call, and the rest through various other means. All this data was collected over the first 11 months of the year, and the FBI estimates that the figure may be as high as $12 billion by the end of the calendar year. In just these 11 months, the figure saw an increase of 47 percent over last year’s $6.9 billion.

Reports state that the Federal Bureau of Investigation (FBI) has appointed a permanent representative at the US embassy in New Delhi to collaborate closely with the CBI, Interpol, and Delhi Police to break up these phishing gangs and recover money sent via wire and digital currencies to scamming organizations based in India. The FBI worries that Indian-based phishing gangs are scamming elderly Americans of their life savings.

According to the legal attache to the US embassy in India, Suhel Daud, most of these scam victims are seniors over 60. Daud claims that although it is not now a national security threat for either India or the US, it nonetheless contributes significantly to harming our nation’s image. He said that the FBI is ready to close any gaps in the investigation by providing evidence to the local law enforcement agencies so they may bring charges against the implicated parties.

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