On 14 December, all Google services, including YouTube, Gmail, Google Search engine, Google Drive, and a few others, suffered a global outage. These services were down for almost 45 minutes. During the outage, users reported that the YouTube page showed that “Something went wrong.” The Gmail page also showed a message that said, “Gmail is currently unable to access your Contacts. You may experience issues while this persists.” When the users started reporting the issue, Google was quick to respond and acknowledge the problem. According to the company, the outage was the result of “an internal storage quota issue.”

According to a statement by Google spokesperson, “Today, at 3.47 AM PT, Google experienced an authentication system outage for approximately 45 minutes due to an internal storage quota issue. Services requiring users to log inexperienced high error rates during this period. The authentication system issue was resolved at 4:32 AM PT. All services are now restored.”

The company further apologized to its users and assured them that they are looking into the matter and ensuring that such an issue does not occur again in the future. The spokesperson said, “We apologize to everyone affected, and we will conduct a thorough follow up review to ensure this problem cannot recur in the future.”

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