Tech giant Apple will soon be introducing its Independent Repair Provider program in over 200 countries, including India. The program will be introduced later this week in a few countries and eventually rolled out to several more countries and regions later this year. According to an Apple blog post, the program gives repair service providers access to genuine parts and tools for repairing Apple devices that are not in warranty.
The program will be rolling out to India, Afghanistan, Australia, Bangladesh, Bhutan, Brazil, Brunei Darussalam, Cambodia, Cook Islands, Fiji, Guam, Hong Kong, Indonesia, Japan, Korea, Laos, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Papua New Guinea, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Sri Lanka, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates, Vanuatu, and Vietnam, later this week. The program will be extended to several other countries and regions later this year.
Apple is providing access to free training to repair providers who are participating in the program. As Apple Authorized Service Providers (AASPs), they can get genuine tools, repair manuals, diagnostics, and parts. Apple has over 5,000 AASPs providing repair for both in and out of warranty products.
The Independent Repair Provider program will be available in most other countries, including Chile, Egypt, Libya, and Venezuela, by late 2021. Any repair-providing company can join Apple’s Independent Repair Provider program by committing that only an Apple-certified technician will provide repairs. They can purchase the tools and parts at the same price as AASPs.
In 2019, the program was launched in the US and then expanded to Canada and Europe. Combining the three regions, there are currently 1,500 Independent Repair Providers.
Speaking about the program, Nils Weber, project manager in Germany’s Pro Repair GmbH, said that the access to parts during the Covid-19 pandemic helped them to gain access to the high demand from their mail-in customers. Nils insisted that the program has been a positive experience for them and their customers.
Scott Baker, the owner of Texas’ Mister Mac in Wimberley, also said that being a part of the program has benefited their business, as per the blog on Apple.