Apple iPhone users are reporting a bug that is preventing notifications from iMessage and other apps like WhatsApp. According to a report in The Verge, messages are coming through, but there are no pop-up notifications or a red badge to indicate that there is a new message to be read. The report added that while MacRumors had already spoken about the problem on the new iPhone 12, 12 mini, 12 Pro, and 12 Pro Max earlier, it seems that the bug is also affecting people with older devices, hinting towards it being an iOS 14 issue.
As per the report, what makes it even more problematic is that the bug does not always attack and that there are times when the smartphone acts properly.
The report cites a MacRumors thread where people are trying workarounds to make their device function properly. While some suggest that their notifications work if they completely force close the Messages app every time they send a text, others say that the issue happens only for pinned conversations, and unpinning it does the trick.
There is also a multi-page thread on the company’s support forum. People have complained that there are no sound notifications for text messages for several months, with one user even saying that they have tried 20 different fixes and nothing seems to work. Several users have stated that the issue started cropping up after they updated to iOS 14, with one user writing, “After iOS 14 update, all my notifications, especially badges, but banners and all as well, have not been working anymore.” According to the user, he/she only sees messages on WhatsApp, WeChat, Telegram, and spark only when they open the apps.